Estimating.
It is vital when measuring the area that all carpet widths and pattern repeats are taken
into account, whilst at this point in the ordering process, if required we can arrange
for an estimator to attend site, please note that this service may be chargeable.
Design.
As part of our commitment to service we have developed a team of very successful
and creative designers, to respond promptly and efficiently to enquiries.
We pride ourselves on our ability to provide a quick turnaround from the initial
enquiry to the creation of computer automated design (CAD) and the production of a
hand trial.
Consultancy.
We have a team of consultants that are able to advise you on all aspects from quality
and design to texture and the overall carpet construction.
Specifying the correct carpet and quality for the installation always proves to be a
very cost effective exercise; the most important being is that it prevents disruption
further down the line.
Production.
Our production facility operates 24 hours a day, to accommodate the demands of the
commercial delivery constraints, it is rare that an order will take more than 20
working days to produce, however, larger meterages can take longer due to the sheer
scale ofthe project. We can however offer part deliveries in order to minimise
potential disruptions.
Deliveries.
We have a world wide delivery service available, for all our UK projects we are able
to offer timed deliveries 7 days a week.
Project Management.
If required we can offer a full project management service.
After Sales Service.
Once we have delivered your carpet our team of consultants and internal staff are
always available should you require any further assistance.
Quality.
There are many quality control stations within our production process ensuring that all
our carpets meet our very stringent quality standard together with our compliance to
IS09001 : 2008.
